Portfolio

User Experience

Competitive Analysis

• SC Johnson
• Taco Bell

Contextual Interviews

• Grainger
• Grubhub

Site Audit

• Fuel Up To Play 60 (Edelman)
• Grubhub

Usability Study

• Blue Cross Blue Shield Florida (The Power of the Human Voice − Usability Study) ⊗
• Deloitte and Touche USA LLP (KM Portal − Usability Study, Wireframes) ⊗
• Grainger (Rapid User Studies) ⊗
• Grubhub (OrderHub − Usability Studies) ⊗
• MilkPEP (Body by Milk teen site − Usability Study) ⊗

User Flow

• USPS (Internal Advertising Site − User Flow)
• Sharpie Uncapped (User Flow) ⊗

Wireframes

• USPS (Internal Advertising Site − Wireframes)

Web Development

• A Touch of Classical Plus (Programmer, UX, IA - Music Instructor's web site)
• Oprah.com (Lead Programmer 1999-2001)
• Hercepton.com (Programmer 2004)
• Professional Systems Incorporated (Programmer, UX, IA - IT implementation services)

QA

Cross-browser, cross-platform, web-quality and functional reviews for clients such as Baxter, BCBSFL, Boeing, KFC, Kmart, Kraft, Mars, MilkPEP, Molson-Coors, PACCAR, Qwest, Ross, State Farm, Taco Bell, USPS

Employers

• Independent Contractor (present)
• GrubHub (2011 − 2013)
• Grainger (2011)
• Edelman Digital (2010 − 2011)
• DraftFCB (2004 − 2009)
• Deloitte & Touche USA LLP (2007)
• Illinois Institute of Technology (2001 − 2003)
• Oprah.com (1999 − 2001)
• JP Morgan (1997 − 1999)
• Independent Contractor (1991 − 1997)