Chicago: 312.239.0656 • contact me
Strong and vocal user advocate seeks position that offers potential to work across multiple client projects, a wide variety of industries and leading edge technologies
- bodybymilk.com
- endofacts.com
- herceptin.com
- huaachicago.org
- mymms.com
- oprah.com
- thepowerofthehumanvoice.com
- rituxan.com
- ASP
- CGI.PERL
- Coldfusion
- CSS.HTML.DHTML
- FOCUS
- JavaScript
- MySQL
- SQL
- UNIX
- XML
- (01.05-present) Usability Manager/Quality Assurance; DRAFTFCB;
Chicago, IL - (2.91-present) Owner/Web Consultant;
Designs4U; Chicago, IL
Clients: Abelson-Taylor, Inc., Accenture, Bank of America, Grainger, Leo Burnett (chemistri/capps digital), Oprah.com - (10.02-06.03) Graduate Admissions Assistant/Technical
Liaison (part-time); Illinois Institute of Technology;
Chicago, IL - (2.01-10.02) Substitute Teacher (part-time);
Chicago Public Schools; Chicago, IL - (8.99-11.00) Senior HTML Associate/Webmaster;
Oprah.com/Oxygen Media; Chicago, IL - (7.97-3.99) Communications Specialist;
J.P. Morgan & Company, Inc.; Chicago, IL
- Formal education in usability engineering as well as hands-on experience with a variety of usability methodologies: (qualitative and quantitative), including: usability lab studies, rapid/iterative testing, design reviews, heuristic evaluations, design mapping, task analysis, site visits, focus groups, surveys, personas and scenarios
- Plan and execute usability studies, competitive reviews and gap analysis, focus groups, heuristic reviews, usability tests and surveys
- Identify mission and vision of internet sites and applications, balancing client and user requirements
- Interface design; development of exploratory page schematics, navigation schemes, detailed site maps and final page schematics
- Plan and facilitate both internal and external brainstorming sessions regarding functional requirements, content organization, UI specifications and technical integration
- Collaborate with art directors, designers, content developers and software developers during all stages of project development
- Responsible for multiple full cycle business analysis projects from end to end including defining the business case, developing business requirements, process modeling, scope, facilitation and business process re-engineering
- Conceive and document information organization, navigation structure, search and browse functions and user/sstem interactions
- Produce project-related documentation includind site maps, wireframes, user flows, graphs, use cases and functional requirements
- Strong business sense and the ability to work on multiple projects at one time
- Actively provide mentorship to entry-level Usability Associates
- ADOBE: Acrobat, Distiller, Illustrator, PageMaker, Photoshop, Premiere; QuarkXpress
- LOTUS: 1-2-3, Domino R5, Freelance Graphics, Notes
- MICROSOFT: Access, Excel, Explorer, FrontPage, Outlook, PowerPoint, Visio, Visual SourceSafe, Word
- MACROMEDIA: ColdFusion, Director, Dreamweaver, Flash, Freehand, HomeSite, InterDev, SoundEdit
- INTERNET: BBEdit, Fetch, FTP, Netscape, WSFTP
- USABILITY: UserVue, Ethnio
- Illinois Institute of Technology; Chicago,
IL;
(2002.present) Technical Communication and Information Design Master's degree program - Self-taught CGI/PERL, Javascript; currently learning Java and MySQL
- International
Academy of Merchandising & Design; Chicago, IL;
(1996.1997) Interactive Media coursework - Howard
University; Washington, DC; BA Degree (1989.1993);
Major: Political Science, Minor: Sociology
- Illinois State Teacher Certification
- Member, Association of Internet Professionals (AIP)
- Member, Howard University Alumni Association (HUAA) — Chicago Chapter
- Member, HTML Writers Guild (HWG)
- Member, International Webmasters Association/HTML Writers Guild (IWA/HWG)
- Member, The Rest of Us — The Chicago Macintosh User Group
- Member, Usability Professionals Association (UPA)
- Member, Women in Technology International (WITI)
last updated 7.1.07